Privacy Policy for Basma Hashimi

November 2024

At Basma Hashimi (hereafter referred to as “we,” “our,” or “the website”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.basmahashimi.com, purchase our courses, or sign up for an account. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use our website, we collect certain information to provide you with the best possible experience. This information may include:

a. Personal Information

  • Account Information: When you sign up for an account, we may collect your name, email address, phone number, billing address, and payment information.
  • Course Purchases: We collect information about your course purchases, including the types of courses and your payment method (credit card, PayPal, etc.).
  • Profile Information: You may provide additional information about yourself, such as your goals, preferences, or interests in relationship coaching, which helps us tailor the services and courses to your needs.

b. Non-Personal Information

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, analyze trends, and manage advertisements.
  • Usage Data: We may automatically collect certain information about your device and your usage of the website, such as your IP address, browser type, pages visited, and timestamps.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: We use your personal and account information to offer, process, and manage the coaching services and courses you’ve purchased.
  • To Improve User Experience: We use the information to personalize your experience on our website and provide content tailored to your preferences.
  • To Communicate with You: We may use your email address to send you updates, course-related communications, promotions, and other relevant information about our services. You can opt-out of marketing communications at any time.
  • To Process Payments: We use third-party payment processors to securely process payments for courses and other products you purchase on our website.
  • To Ensure Security: We use your information to maintain the security and integrity of our website and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, customer support, and other functions necessary for the operation of the website. These providers are obligated to protect your data in accordance with our privacy policy.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request (e.g., subpoenas, court orders, or government inquiries).
  • Business Transfers: If our business is involved in a merger, acquisition, or sale, your information may be transferred as part of the transaction. We will notify you of any change in ownership or the use of your personal data.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Update: You have the right to access and update the personal information we hold about you. You can manage your account details by logging into your account on our website.
  • Deletion: You can request that we delete your personal information, subject to applicable legal exceptions.
  • Opt-Out: You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any marketing email we send you.
  • Data Portability: In some cases, you may request a copy of your data in a portable format.
  • Revocation of Consent: If you’ve given consent for us to process your data, you may withdraw that consent at any time.

If you wish to exercise any of these rights or have concerns about your data, please contact us using the information provided in the “Contact Us” section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device. These cookies allow us to remember your preferences and improve the functionality of the website. You can manage cookie settings through your browser, but disabling cookies may limit some features of the website.

For more information about cookies, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partner websites. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

8. International Transfers

If you are accessing our website from outside Palestine, please note that your personal information may be transferred to, and stored on, servers located in countries outside your jurisdiction, including in the United States or the European Union. By using our website and providing your information, you consent to this transfer and processing of your personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights under applicable privacy laws, please contact us at:

Basma Hashimi
Email: [email protected]